February 17, 2012Posted by on
On Wednesday, I had a melt down. Not in a losing-my-mind-needing-hospitalisation way, but there were tears.
I am usually quite independent and very capable of taking care of myself. On Wednesday, all that self-assurance deserted me. And all because of a taxi.
On Wednesday morning, I had dropped my car off to be serviced. The boy followed me there and then took me to work. No public transport in the area, you see. Anyway, I said I would just take a taxi back to the service centre when the car was done, rather than him have to leave work, come and pick me up, drive me there and then go back to work.
At 3.30pm, I ordered a taxi and went out to the street to wait. At 3.47pm, I called the taxi company again to find out where my taxi was. The woman was most apologetic and said that she could see I had been waiting a while and that she would bump up my booking to priority 1.
At 4.15pm, I called again. The man I spoke to was incredibly rude and told me no driver had accepted my booking yet and that they were very busy, and I would just have to wait. It was about this point that I started to lose it. Having already called twice, and been put on hold for 5 minutes each time, I was getting more and more angry. When he then announced to me that I could flag a taxi down on the street, then call them back to cancel my booking, that was it. I hung up and promptly burst into tears. I tried really hard to hold it together. But I failed miserably. And I hate crying.
I managed to call another cab company (we only have 2 in Melbourne) and they told me it would be a 15 minute wait. By this stage it was after 4.30pm and I had been standing out on the street like an idiot for over an hour.
The boy called me a few minutes later, and as soon as I couldn’t speak on the phone (because I was busy trying not to burst into tears all over again) he said he would come and get me, and to wait right there. He showed up 20 minutes later and I eventually got to my car, nearly two hours after I’d left the office.
The reason for the melt down? Anger and frustration. The second person at the taxi company was incredibly rude to me, and I could not for the life of me get one single taxi to stop on the road to pick me up. I felt completely helpless, and that’s not something I deal with very well.
I had to keep my sunglasses on when I went in to collect my car. I’m sure the people thought I was mad.
And Black Cabs? I will never call you again, ever. You are dead to me.